Ranadene (Randi) Tapio

Owner & Director of Business Solutions

Randi Tapio founded MedCycle Solutions and serves as the Director of Business Solutions, creating solutions for practices that will improve efficiencies, maximize reimbursements and help them get paid faster.

Sixteen years ago, after a significant car accident, Randi spent months in recovery and even longer battling insurance companies for coverage and reimbursements. Randi believed there was a way for patients and healthcare providers to have a better experience, so she started MedCycle Solutions.

Randi is now a sought after industry expert in revenue cycle management & credentialing services in the healthcare community. Active in many industry associations, Randi is often a featured speaker and author in her field of expertise. In her own community, Randi has been named to the “5 Under 40” list and was named “Woman of the Year” by Beta Sigma Phi.

Randi and her husband, Nick, have two teenagers and make their home in Central Minnesota.

Lois McGruder-Jarman

Director, Coding & Compliance

Lois has worked for 20 years in Healthcare including Coding, Billing, Auditing and Training. She worked on the Clinical side of things such as CNA and Medical Assistant until lower back injury on the job led her to search for a way to help patients in a different way. She took an accelerated Medical Assistant Program that included Medical Billing and Coding Specialist, EKG Technician ,Phlebotomy, Certified Administrative Assistant and Clincal Medical Assistant. Using that Certification Course as a means to obtaining her CPC, she went on to HCC Risk Adjustment and ICD-10 Certification.

Now utilizing her clinical skills, knowledge of coding and compliance, accounting, training and computer software, she assists clients on a case by case basis with their coding and compliance needs.

Jay Brenner

Executive VP, Sales

For over 30 years, Jay Brenner been providing healthcare technology solutions to large provider groups, billing companies and hospitals.

Jay brings a unique understanding of the problems associated with Revenue Cycle Management and works with practices to improve visibility and increase control through monitoring and administration of day-to-day outsourced activity.

Jay is experienced with implementation of technical projects, minimizing project overruns, coordinating and developing project budgets, managing timelines, and providing exceptional customer service. With a passion in relationship management, Jay is committed to company growth through partnerships and alliances.


Coding Team

Our Coding Team is made up of experienced Certified Professional Coders that continue their knowledge in the healthcare industry and the practices we serve.


Consulting Team

Our Consultants are second to none. With experience in almost every function of running a practice, our consultants provide a wide breadth of knowledge and expertise.


Aging Cleanup Team

Chasing aged accounts is often the last thing practices want to do, yet we all know it needs to get done. Our Aging Cleanup team works with your practice to identify aged accounts, make a plan for collecting and then implementing the plan. We work with insurance companies on denied claims and self-pay patients to improve your accounts receivable.


Enrollment, Credentialing & Contracting Team

Our experienced Enrollment, Credentialing & Contracting Team helps providers get transitioned into their new practice smoothly.

Ready to learn more about how we can help your practice?