6 Positive Impacts of Effective Revenue Cycle Management

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By Ranadene Tapio, MBA, CMRS, CPCS  As healthcare delivery gets more complex, patient reimbursement decreases, and patient demand increases, practices are forced to reevaluate their revenue cycle management (RCM) process.    Some people underestimate the importance of effective revenue cycle management. RCM is the lifeblood of your practice. It determines almost all key performance indicators and practice health.   Along with the obvious indicators, … Read More

7 Tips for Patient Collections 

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 Ranadene Tapio, MBA, CMRS, CPCS  Collections aren’t the most glamorous part of running a practice. Perhaps the only thing worse than making collections calls is receiving them! Unfortunately, collections are necessary and if done correctly, it will allow you to collect on accounts that have sat stagnant for months, sometimes years.    In our years of experience managing collections for small and medium physician practices, … Read More

Successful Insurance Claims Submission & Reimbursement

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By Ranadene Tapio, MBA, CMRS, CPCS  Does your office experience a rejection rate in insurance denials that’s higher than you’d like it to be?  Does your front-desk and billing staff know the type of information that’s important to obtain when registering a patient? Do they know WHY the information they’re collecting is important?  We have found, that the first step in … Read More