by Laureen Murphy, CPC, CPC-I, RH-CBS, CAH-CBS, CH, CBS, CH, CS Chief Operating Officer | Oct 26, 2025 | Revenue Cycle Management, Staff Training & Education
A full schedule doesn’t always mean maximum revenue. Inefficient scheduling can lead to no-shows, overbookings, and bottlenecks that frustrate staff and patients alike. Reducing No-Shows Automated reminders, online scheduling, and waitlist management help keep your... 
by Laureen Murphy, CPC, CPC-I, RH-CBS, CAH-CBS, CH, CBS, CH, CS Chief Operating Officer | Oct 11, 2025 | Compliance, Revenue Cycle Management
For healthcare organizations, aging accounts receivable (A/R) is more than just a cash flow problem, it’s a sign of inefficiencies that can strain resources and put financial stability at risk. The longer claims sit unpaid, the harder they are to collect, leaving... 
by Laureen Murphy, CPC, CPC-I, RH-CBS, CAH-CBS, CH, CBS, CH, CS Chief Operating Officer | Oct 6, 2025 | Electronic Medical Billing Platform Advisory Services, Revenue Cycle Management
In today’s healthcare landscape, efficiency is everything. Practices often juggle multiple systems—electronic medical records (EMR) for patient encounters and practice management (PM) systems for scheduling, billing, and claims. When these systems don’t talk to each... 
by Laureen Murphy, CPC, CPC-I, RH-CBS, CAH-CBS, CH, CBS, CH, CS Chief Operating Officer | Oct 1, 2025 | Compliance, Revenue Cycle Management
Introduction The COVID-19 pandemic accelerated the adoption of telehealth across the U.S., with emergency waivers and flexibilities allowing providers to care for patients virtually without the usual restrictions. For years, these temporary rules gave practices more... 
by Laureen Murphy CPC, RH-CBS, CAH-CBS, CH-CCBS, CH-CS, PMI-ACP | Sep 28, 2025 | Compliance, Revenue Cycle Management
For healthcare organizations, aging accounts receivable (A/R) is more than just a cash flow problem, it’s a sign of inefficiencies that can strain resources and put financial stability at risk. The longer claims sit unpaid, the harder they are to collect, leaving... 
by Laureen Murphy, CPC, CPC-I, RH-CBS, CAH-CBS, CH, CBS, CH, CS Chief Operating Officer | Sep 26, 2025 | Compliance, Revenue Cycle Management
As of September 30, 2025, Medicare’s expanded telehealth policies—introduced during the COVID-19 pandemic—are scheduled to expire unless Congress enacts further legislation. This impending change has significant implications for healthcare providers and patients...
