MEET THE TEAM AT MEDCYCLE SOLUTIONS
Women-Owned and Women-Led
From Humble Beginnings to Nationwide Impact: The MedCycle Solutions Story
Headquartered in Central Minnesota, MedCycle Solutions also has a strong presence nationwide, thanks to our remote staff. The MedCycle Solutions team includes medical billers, credentialing specialists, certified professional coders (CPC), and consulting professionals ranging in 10-40 years of industry-related experience.
After a significant car accident, our founder, Randi, spent months in recovery and even longer battling insurance companies for coverage and reimbursements. She believed there was a way for patients and healthcare providers to have a better experience, and MedCycle Solutions was born.
MISSION: Our goal is to empower healthcare communities by providing innovative best practice solutions.
Now that you know the driving force behind MedCycle Solutions, let’s learn more about our exceptional team. With a diverse blend of skills, from healthcare revenue cycle management to cutting-edge technology, our professionals are the cornerstone of our commitment to excellence.
Together, we strive to deliver unparalleled service, ensuring your practice thrives in today’s complex healthcare landscape.
The Cornerstones of MedCycle Solutions
Meet The Leadership Team
Ranadene (Randi)
MBA, CMRS, CCES, CS, CHM, CHBP
Owner/CEO
Randi Tapio founded MedCycle Solutions, creating revenue cycle solutions for healthcare practices that will improve efficiencies, maximize reimbursements, and help clients get paid faster.
Randi is an experienced healthcare revenue cycle professional with more than 20 years of experience in various health care roles, including revenue cycle, administration, and consulting. As an experienced revenue consultant, she has a long history of cultivating strong working relationships with providers, ancillary staff, and health care executives. Randi concentrates her efforts in working with independent and hospital-based physician groups to improve revenue by increasing productivity and office efficiency, as well as billing and coding compliance.
She has guided many practices successfully streamlining their revenue cycle processes by working with clients to ensure accurate workflows are in place, and adapts to the specific needs of each practice. In her own communities, Randi has been named to the “5 Under 40” list, has been the keynote speaker at local RHIT graduations, was named “Woman of the Year” by Beta Sigma Phi, and presented for local AAPC & AHIMA chapters.
Laureen
CPC, RHC-CBS, CAH-CBS, CH-CBS, CH-CS, CS
AAPC Approved Instructor
Chief Operating Officer, Co-Program Director of 
Laureen’s roll as Chief Operating Officer at MedCycle Solutions showcases her ability to build a strong team and continuously maintain operational excellence. One of Laureen’s passions is Educating those within our industry. Through Laureen’s hard work, dedication to her craft and her tenacity in getting things done – her long held dream of MedAcademy has become a reality, where she serves at the Co-Program Director.
Laureen is an experienced healthcare revenue cycle and information management consultant with more than 30 years of experience in various healthcare roles, including operations, administration, billing, coding, and compliance. In her consulting experience, she has worked with private physician practices, large health systems, teaching facilities, level-one trauma centres, federally qualified and rural health clinics, and independent contractors.
Laureen’s many years of experience has helped her build a broad network of professional contacts with whom she continues to consult. She relies on her customer service roots to guide her through various client requests and needs. Her ability to communicate effectively and efficiently with various members of any organization is one of her greatest strengths. This allows her to bring her wealth of experience to any setting and to rise to any challenge.
Amy
CS
Director of Client Operations
Amy is a valued member of MedCycle Solutions. In her role as client manager, she effortlessly manages multiple clients, as well as our internal staff to ensure that our clients receive the very best of MedCycle.
Amy has over 25 years of experience as a medical billing and credentialing professional. She has a vast range of knowledge in all aspects of Revenue Cycle Management, and Provider Contracting and Credentialing. Amy has worked alongside physicians in all stages of their practice from startup, through growth and sale. Amy has extensive experience in Medical Administration, Provider Education, Contracting and Credentialing, and Billing Compliance. Amy is adept at building custom workflows for specific practice needs and educating staff on the tolls and processes they need to know to successfully do their jobs.
Colleen
CPCO, CDEO, CPPM, CPMA, CHONC, CEDC, CRC, CPB, COC, CPC
AAPC Approved Instructor, AAPC SME & Licensed Education Provider
Director of Revenue Integrity and Education, Co-Program Director of
Colleen is the Director of Revenue Integrity and Education for MedCycle Solutions, as well as the Co-Program Director for MedAcademy. She has over 13 years of experience in the auditing and coding fields and her background expands through multiple specialties of medicine. In addition, Colleen works internally for AAPC as a Subject Matter Expert. She is also a member of the AAPC National Exam Committee, AAPC Subject Matter Expert Advisory Committee and is an AAPC Custom Trainer. Colleen has extensive experience with creating and presenting educational materials for providers, auditors, and coders. She enjoys educating in all aspects of coding with a specialized concentration on Evaluation and Management services and compliant documentation guidelines.
Meet the Client Managers/Seniors
Jodi
BSW, CPC
Manager,
Revenue Cycle
Jennifer
CS
Manager,
Credentialing
Ann
CPC, CS
Senior,
Revenue Cycle
Allison
CS
Senior,
Revenue Cycle
Traci