by Laureen Murphy CPC, RH-CBS, CAH-CBS, CH-CCBS, CH-CS, PMI-ACP | Jan 18, 2026 | Tips
Remote work has become the new normal across the healthcare revenue cycle industry. Coding, billing, A/R follow-up, prior authorization, and patient financial services roles are increasingly being performed from home—and practices that embrace remote workforce models...
by Laureen Murphy CPC, RH-CBS, CAH-CBS, CH-CCBS, CH-CS, PMI-ACP | Jan 12, 2026 | Tips
Every year, the American Medical Association (AMA) releases updates to the CPT code set—additions, revisions, deletions, and guideline adjustments that directly impact reimbursement, compliance, and clinical documentation standards. At the same time, many practices...
by Ranadene (Randi) Tapio, CEO, MBA, CMRS, CCES, CS, CHM | Dec 21, 2025 | Tips
Compliance should never be a once-a-year box to check. It needs to be woven into the daily culture of every practice. One of the most effective ways to do this is by including compliance topics in every staff meeting. Reinforcing Responsibility When compliance is part...
by Ranadene (Randi) Tapio, CEO, MBA, CMRS, CCES, CS, CHM | Dec 15, 2025 | Tips
In healthcare, time is money. Every unused appointment slot represents lost revenue, while overbooking creates chaos. Smart scheduling strategies maximize provider time, improve patient flow, and protect the bottom line. Reducing No-Shows Missed appointments drain...
by Ranadene (Randi) Tapio, CEO, MBA, CMRS, CCES, CS, CHM | Dec 8, 2025 | Tips
Eligibility errors are one of the most preventable causes of claim denials, yet many practices still rely on manual processes. Real-time eligibility verification provides immediate confirmation of patient coverage, reducing denials and improving patient experience....
by Ranadene (Randi) Tapio, CEO, MBA, CMRS, CCES, CS, CHM | Nov 30, 2025 | Tips
Credentialing is one of the most time-consuming yet critical steps in practice management. Without it, providers cannot bill insurers or treat patients under payer contracts. The credentialing process often takes 90–120 days, and missteps can extend that timeline...
