How RCM Outsourcing Affects Staff Retention & Burnout

by Ranadene (Randi) Tapio, CEO, MBA, CMRS, CCES, CS, CHM | Jul 16, 2025 | Tips

Healthcare organizations today face an undeniable challenge—skyrocketing staff burnout and turnover. Administrative teams, especially those managing the revenue cycle, are overburdened with repetitive tasks, increased patient volumes, and complex billing requirements....

EMR–RCM Integration: Key Data Points That Should Always Sync

by Ranadene (Randi) Tapio, CEO, MBA, CMRS, CCES, CS, CHM | Jul 2, 2025 | Tips

Imagine running your practice with confidence knowing that payments will process smoothly and claims won’t languish in limbo. That’s the promise behind seamless EMR–RCM integration. It’s not just a technical enhancement; it’s a strategic move that optimizes...

When to Conduct a Revenue Cycle Assessment (And What to Expect)

by Ranadene (Randi) Tapio, CEO, MBA, CMRS, CCES, CS, CHM | Jun 16, 2025 | Tips

In today’s complex healthcare landscape, staying on top of your revenue cycle is more challenging—and more essential—than ever. A Revenue Cycle Assessment (RCA) is a structured review of your billing and coding processes, front-desk workflows, and system integrations....

The Financial Impact of Credentialing Delays: What Every Practice Should Know

by Ranadene (Randi) Tapio, CEO, MBA, CMRS, CCES, CS, CHM | Jun 12, 2025 | Tips

Credentialing is a critical administrative task that enables healthcare providers to be reimbursed by insurance companies. When there are credentialing delays or the process is mismanaged, the effects can be financially damaging to your organization—yet it’s an area...

Enhancing Compliance Through Regular Staff Audits and Feedback

by Ranadene (Randi) Tapio, CEO, MBA, CMRS, CCES, CS, CHM | May 19, 2025 | Tips

Compliance is a cornerstone of every successful healthcare organization. But maintaining it requires more than having the right policies—it demands a culture of continuous improvement. One of the most effective ways to reinforce that culture is by implementing regular...

The Role of Auditing in Detecting and Preventing Fraud

by Ranadene (Randi) Tapio, CEO, MBA, CMRS, CCES, CS, CHM | May 13, 2025 | Tips

In today’s healthcare environment, maintaining compliance isn’t just about accuracy—it’s also about protection. Fraudulent billing activities, whether intentional or unintentional, can result in serious consequences including financial penalties, legal action, and...